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Business Support

IT Monitoring

About us

Established in 2014, Intercounty Computers has been making IT easier for people and businesses around East Herts and West Essex for over 5 years. Our Owner, Ash, spent many years working for IT support companies in London and Essex and found that for the most part, they are ran by salesmen, not technicians which meant that the customers IT wasn’t always put first. Intercounty Computers are different in that we are techs, more concerned with making your IT run as smoothly as possible rather than profits.

Whether you’re a business in need of IT support or a basic home IT user, our ethos is the same – just make it work! And to make it even easier, we come to you so there’s no need to unplug anything or drag your computer out.

For businesses, we also offer a free, no obligation quote for your IT support so you can see how we can help you make your business more productive.

Mission & History

We believe that IT and computing should make our lives easier, and that’s what we do.

Our technicians are ‘normal people’ we won’t confuse you with tech-speak or ever sell you something you don’t need

Whether you’re a business or a basic home user, we will treat you exactly the same with a friendly, professional approach, we’re just here to help.


Here are just some of the services we offer, this isn’t an exhaustive list so if you need something that isn’t here, just ask!

  • Monitoring system
  • Cleanups and MOT’s – get your computers working back at their best
  • Network setups and security
  • Data recovery and transfers
  • Email systems
  • Web design and hosting
  • Computer and laptop upgrades
  • Server builds and installations
  • WiFi installation and improvement


We operate a clear pricing structure so you don’t get any nasty surprises

  • IT monitoring – see here for full details – from £10 per month
  • On site Support – £60 per hour
  • Back to base fix – £120 (plus parts if needed)
  • SME support contracts – from £250 per month
  • Web design – from £795

Frequently Asked Questions

What area’s do you cover?

As a general rule of thumb, we are happy to visit anywhere within a 45 minute drive of our office in Sawbridgeworth. If you are interested in the remote monitoring or remote support we can help you anywhere in the world (as long as you’ve got internet!)

Do your contracts have a minimum term?

The Coldfire monitoring software has a minimum term of 12 months and then reverts to a rolling monthly agreement until you tell us otherwise.

Business support contracts have no minimum term but will need 3 months notice to cancel (which you will hopefully never want to do)

How long will (insert job) take?

Honest answer- we have no idea. We can normally give a rough idea but until we start to find out exactly what the issue is, we can’t give an exact answer.

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